We are honoured to have you with us!

Last updated on: 1st day of March, 2022

Statozone, including any website domain and mobile application (hereinafter referred to “Statozone”) is owned, controlled and operated by Singhal Enterprises (hereinafter referred to as the “Seller”), a sole proprietorship firm incorporated under the Laws of India, having its registered office at 2236/3, Shadi Khampur, New Ranjeet Nagar, New Delhi- 110008.

The Seller is in the business of, inter alia, providing a platform for supply, distribution or retail of Stationery products or other such products as undertaken by the Seller from time to time, to the users of Statozone.

BY USING THE WEBSITE OR INSTALLING ANY APP OF STATOZONE, YOU AGREE TO THE TERMS OF USE (HEREINAFTER REFERRED TO AS “TOU”) MENTIONED HEREIN. HENCE WE REQUEST YOU TO CAREFULLY READ THESE TERMS OF USE PRIOR TO USING OR AVAILING THE ACCESS TO STATOZONE.

If You continue to browse and use Statozone, You hereby unconditionally and irrevocably are agreeing to abide by and be bound by all the obligations as stipulated in this ToU, which together read with Seller’s Privacy Policy and any other applicable policies referred to herein or made available on the Statozone, shall govern the Seller’s relationship with You in relation to the Statozone. These ToU only apply to the Statozone, or to any such platform wherein you are allowed to access the services of the Seller, and not to any other application, website or any offline activities undertaken by the Seller (unless expressly and specifically stated). These ToU supersede all previous oral and written terms and conditions (if any) communicated to You and shall act as a binding terms between Seller and the Customers (as defined hereunder).

Customers please note that Seller doesn’t charge any fee from You for using Statozone except for the prices of products, taxes or delivery charges for the orders made by the Customers. If the Seller tie-up with some advertisement partners, such partners may show you advertisements for which they might pay Statozone. You hereby acknowledge and accept that Seller and its advertisement partners may show/display such personalised advertisement which may be relevant to you and may be of your interest. To provide you better services and enhance your experience, Seller may process and use the personal data provided by You to determine which advertisement may interest You.

IF YOU DO NOT AGREE TO THE CLAUSES OF THIS TERMS OF USE MENTIONED HEREIN, PLEASE DO NOT USE STATOZONE OR SERVICES PROVIDED BY THE SELLER.

At all times, Seller retains an unconditional and irrevocable right to modify, change or delete the TOU without any prior notification to notify You of the same. Any new tools, features or offers which are added to Statozone shall also be subject to the Terms of Use. It shall be Your responsibility to check the Terms of Use periodically for changes. Your acceptance of the amended ToU shall signify Your consent to such changes and agreement to be legally bound by the same.

THE SERVICES RENDERED BY STATOZONE THROUGH ITS APP ARE PROVIDED ON BEST EFFORT AS IS BASIS. WHILE THE STATOZONE ATTEMPT TO KEEP THE SERVICES AVAILABLE AT ALL TIMES, STATOZONE SHALL NOT BE LIABLE FOR ANY HECKLE THAT MAY HAVE CAUSED WHILE ACCESS THE SERVICES.

DEFINITIONS

“Statozone” shall mean and include the software and/or mobile phone application which can be accessed or installed or downloaded from the google play store or any other app store on different operating systems such as IOS, Android, Oxygen OS, etc which functions on various devices such as mobile phones, tablets, laptops, computers, etc. For the purpose of these ToU, Statozone shall include any modifications, upgrades and versions released by the Seller from time to time.

“You” or “Your” or “User” or “Customer” shall mean any registered user of the Statozone, or his/her representatives or affiliates who are registered on the Statozone.

“Product(s)” means such commodities which are available for sale on the Statozone.

OFFER AND ACCEPTANCE

Orders placed by You shall not constitute contracts of sale unless accepted in writing by an authorized agent of Seller at its office in 2236/3, Shadi Khampur, New Ranjeet Nagar, New Delhi-110008. Seller’s acceptance of any order is expressly conditioned upon Your assent to the terms of Use contained herein. Any added, varied, or conflicting terms in Customer’s Purchase Order, or elsewhere in any correspondence from Customer, are hereby objected to and shall not bind Seller, unless expressly agreed to in writing. Your failure to notify Seller of any objection shall conclusively indicate Your assent to and acceptance of all terms and conditions herein. You expressly accepts the terms and conditions herein at the exact moment Seller commences performance on any purchase order requiring or providing for Seller to commence performance prior to Your receipt of Seller’s written acknowledgment.

If an item’s correct price is lower than our stated price, we charge the lower amount and send you the item. If a product’s correct price is higher than stated price, we will cancel your order and notify you of that cancellation.

COMMERCIALS AND TAXATION

The Seller reserves his rights to modify or change prices and/or specifications of any Product listed on the Statozone without any prior intimation to any party/Customer.

Any applicable State, local or other government taxes or charges on the sale or shipment of the Products covered by this ToU shall be added to the price and paid by Customer. Customer agrees to hold Seller harmless from all such taxes, including interest and penalties thereon, and any costs and expenses in connection thereupon.

The delivery charges are applicable from our warehouse i.e. Patel Nagar, New Delhi to Your location. Seller will not be held responsible for any damaged and/or missing items or material differences if the delivery agent/Buyer does not follow all applicable Shipping and Returns policies, or such issues occur in shipment from the freight forwarder’s location to the final destination.

Seller at any time may require shipping payment in advance. Seller reserves the right to withhold further deliveries and/or terminate this or any other contract with You, if You fails to comply with the terms of this or any other Agreement. Upon Seller’s termination of this Agreement, all unpaid amounts You owes Seller shall become immediately due and payable.

SHIPMENT AND REFUNDS

Seller ships orders placed by You on business days only. Business days are Monday to Saturday, excluding National holidays within India.

The cost of delivering individual Products reflects what it will cost if the Product is shipped to You alone. If You place any order containing multiple Products, Seller will try to receive a volume-shipping discount and therefore Your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. While the cost of delivery is calculated automatically it will be reflected on the Shipping page of checkout. Seller will not be charging You for any item until it is shipped to you. Please call a Customer Service Specialist at +91- 9654026195 if you have any questions.

If You want to return the Product(s):

• You should contact Seller’s Customer Service Specialist to get return memo number.

• Once Return memo number is received, You should send the Product back at the office address of Seller. If you choose courier service to return the Product(s), You need to send the courier details such as reference number, company details and reason for return to Seller on below mentioned email id and contact number.
Email Id: Statozone@gmail.com Phone No.: +91-9654026195

• Once Seller received your Products Seller will analyze the reason why you believe your Product(s) is faulty/damaged. Your Product must be returned unused and, where possible, in the original packaging. Please send the Products along with the original packaging. We are unable to accept responsibility for any parcels returned to us until we safely receive them. Where the delivery of an order is refused, we reserve the right to deduct from the refund the original delivery cost plus the cost of returning the goods to us.

FAQs

Q.1 If You have opened the seal of the Product(s)?

-We won’t be able to do returns or replacements.

Q.2 What to do if I receive a broken/damaged product(s)?

-Notify the Seller through email and contact number by mentioning reason for return along with photos and video of the products received. After confirmation from the Seller, send it for replacement to Seller as mentioned above and we will review your request and try to give you best possible solution.

Q.3 Who will bear the postal charges for goods returned?

-If the Product(s) are returned because of any product damage, Seller will replace the Product and bear the cost of return shipment. If the goods are returned because of any other reason such as personal choice changes – e.g. if you ordered a register of 100 pages and now you want register of 200 pages and wish to exchange it – Seller would still exchange the item, but the return shipment cost and delivery cost of replacement would be borne by You.

CANCELLATION POLICY

If the order placed by You is not yet shipped, then within 24 hours of placing the order it can be cancelled. Seller will not be able to entertain any cancellations for orders placed post 24 hours of the order time. You will be liable to pay an amount equivalent to original delivery cost plus the cost of returning the goods to Seller. Your refund for the cancelled order will be reversed back in 5-7 working days after the products are received by the Seller.

DISCLAIMER

THE PRODUCTS OFFERED/PROVIDED BY SELLER ON STATOZONE (INCLUDING, WITHOUT LIMITATION, ANY CONTENT) ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND IS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. THE SELLER AND ITS OWNERS, EMPLOYEES, AGENTS, SUPPLIERS AND SPONSORS DO NOT WARRANT THAT:

(A) THE STATOZONE WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION;

(B) ANY DEFECTS OR ERRORS WILL BE CORRECTED;

(C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE STATOZONE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR

(D) THE RESULTS OF USING THE STATOZONE WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE STATOZONE IS SOLELY AT YOUR OWN RISK. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
YOU SHALL NOTIFY SELLER PROMPTLY AND IN ANY EVENT WITHIN THIRTY (30) DAYS OF ANY ACCIDENT OR ALLEGED MALFUNCTION INVOLVING GOODS MANUFACTURED OR SOLD BY SELLER. YOU AGREE TO PROTECT, DEFEND, AND SAVE SELLER HARMLESS IN THE EVENT THAT YOU FAILS TO GIVE SUCH NOTICE TO SELLER AND TO SO COOPERATE. YOU AGREE TO PROVIDE REASONABLE SUPPORT AND COOPERATION TO THE SELLER IN THE INVESTIGATION OF ANY ACCIDENT OR ALLEGED MALFUNCTION OF INVOLVING GOODS MANUFACTURED OR SOLD BY SELLER. SELLER HEREBY DECLARES THAT IT WILL NEVER CONTACT ANY OF ITS USER AND ASK FOR DETAILS SUCH AS USERNAME, PASSWORD, CREDIT CARD DETAILS, BANK ACCOUNT DETAILS, ETC. THE SELLER ALSO ACKNOWLEDGES THAT IT WILL NEVER ASK FOR ANY FEE FOR USING STATOZONE FROM ITS USERS. IN CASE OF ANY SUCH REQUIREMENTS MADE BY ANY PERSON IMPERSONATING AS EMPLOYEE OR AGENT OF THE SELLER, KINDLY REPORT THE SAME TO THE SELLER IMMEDIATELY. THE SELLER HEREBY DECLARES THAT THE SELLER DOESN’T ENDORSE ANY PRODUCT OR SERVICE OF ANY THIRD PARTY WHATSOEVER. SELLER HEREBY MAKES NO WARRANTIES, EXPRESS OR IMPLIED REGARDING THE QUALITY OF PRODUCT RENDERED BY THE THIRD PARTIES THROUGH THEIR WEBSITE OR APPLICATION OR OTHERWISE.

INDEMNIFICATION

You (“Indemnifying Party”) agrees to indemnify, and hold the Seller and its affiliates, employees, directors, officers and agents (“Indemnified Party”) harmless against any liability, judgment, demand, action, suit, loss, damage, cost and other expense (including but not limited to reasonable attorneys’ fees to consider, advise and defend, and court costs) from and against any third party suit or claim made or proceedings brought against Indemnified Party arising directly or indirectly out of (a) Indemnifying Party negligence, recklessness, willful misconduct; (b) breach of any term of this ToU including but not limited to, the representations and warranties set forth in this ToU; (c) any injury or damage caused to the Indemnified Party due to the gross negligence of the Indemnifying Party under this ToU.

You agrees to defend, protect, and save Statozone harmless against all suits at law or in equity and from all costs of suit, reasonable legal fees, expenses, damages, claims, and demands arising out of or awarded in connection with any goods: (a) sold or supplied to You by Statozone that are not maintained and operated in accordance with Statozone’s recommended procedures, or (b) sold or supplied to You by Statozone to meet Your specifications, requirements, or instructions.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SELLER (NOR ITS OWNERS, EMPLOYEES, AGENTS, SPONSORS, PARTNERS, SUPPLIERS, CONTENT PROVIDERS, LICENSORS OR RESELLERS,) BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE PRODUCTS (I) FOR ANY LOSS OF PROFIT, DATA LOSS, LOSS OF GOODWILL OR OPPORTUNITY, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, (II) FOR YOUR RELIANCE ON THE STATOZONE OR THE PRODUCTS (III) FOR ANY DIRECT DAMAGES IN EXCESS (IN THE AGGREGATE) OF THE INR 5,000/- (IV) FOR ANY MATTER BEYOND ITS OR THEIR REASONABLE CONTROL, EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF ANY OF THE AFOREMENTIONED DAMAGES.

GOVERNING LAWS AND JURISDICTION

This To U shall be governed by and construed in accordance with the laws of India without regard to the conflict of laws provisions thereof. All claims, differences and disputes arising under or in connection with or in relation hereto the Application or Services, the Terms or any transactions entered into on or through the Application or Services shall be subject to the exclusive jurisdiction of the courts at New Delhi,India and You hereby accede to and accept the jurisdiction of such courts.

REDRESSAL OF GRIEVANCES

Any discrepancies or grievances with regard to content and or comment or breach of this ToU shall be taken up with the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to lexicorpassociates@gmail.com (“Grievance Officer”) Mr. Aayush Gupta (Advocate) Grievance Officer First Floor, Shop No.7, Plot No.768/33, Main Patel Road New Delhi-110008

Grievance Officer shall acknowledge the complaint within 24 hours of receipt of the complaint and Grievance Officer shall dispose such complaint made by the User within 15 days from the date of receipt of complaint. If a User or affected party registers a complaint regarding any Products, including any defect, damage, harm caused, the Grievance Officer shall, within twenty-four hours from the receipt of a complaint, take all reasonable and practicable measures.

FORCE MAJEURE

Seller shall not be liable for any delay or default in the event Seller is unable to perform any of its obligations under this ToU as a result of natural disasters, actions or decrees of governmental bodies, communication line failures which are not caused due to the fault of the Seller, or any other delay or failure which arises from causes beyond Seller’s reasonable control otherwise chargeable with failure, delay or default (hereafter referred to as a “Force Majeure Event”). Seller shall do everything reasonably possible to resume performance.

WAIVER

Failure by Seller to exercise or enforce any rights hereunder shall not be deemed to be a waiver of any such right nor operate so as to bar the exercise or enforcement thereof at any time or times thereafter.

SEVERABILITY

If any provision of this ToU shall be invalid or unenforceable to any extent for any reason including by reason of any law or regulation or government policy or any amendment thereof, the remainder of this ToU other than those as to which it is held invalid or unenforceable shall not be affected thereby, and each provision of this ToU shall be valid and enforceable to the fullest extent permitted by law.

ENTIRE AGREEMENT

This ToU along with Privacy Policy, constitutes the complete and entire statement of all terms, conditions and representations of the ToU between Seller and You with regard to the subject matter hereof and it supersedes all prior understandings whether oral or written between the Seller and You in relation thereto. No variation of this ToU and no additional terms shall apply, unless Seller states the same in writing.

ASSIGNMENT CLAUSE

The rights and obligations under this ToU shall not be directly or indirectly assigned, subcontracted or delegated to third parties by You without the prior written consent of the Seller. Seller may assign this ToU without Your consent to an affiliate or to its successor in interest in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

INDEPENDANT PARTIES

No agency, partnership, joint venture, or employment relationship is created as a result of the ToU and neither You nor the Seller has any authority of any kind to bind the other in any respect.

NOTICE CLAUSE

All notices under the ToU will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or two days after it is sent, if sent for next day delivery by recognized overnight delivery service.